OxygenEquipment.net Customer Service

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Thank-you for visiting OxygenEquipment.net

We look forward to assisting you with all your medical supply needs. If you do not see what you are looking for, please contact us and we will do out best to find whatever you need. We appreciate you taking the time to visit our store and look forward to assisting you with your medical supply needs.

Staff at OxygenEquipment.com

Email

admin@OxygenEquipment.net

Phone:

(734) 961-8144
Monday - Friday 10 am - 4 pm EST

Mail:
PO Box 871663
Canton, MI 48187

Return Policy

If you are not fully satisfied within 14 days of the delivery date, please return your order to us. Call us at:

(734) 961-8144

and we will assign a Return Authorization Number (RAN) which allows us to keep track of the return.

The returned product must be in new and unused condition, in the original box with all the documentation, parts and accessories to insure full credit. "New and unused" means sale-able condition. We cannot accept returns for an item with any indications that it has been used.

Return shipping costs are your responsibility unless the item is damaged or defective. All returns must be returned within 2 weeks (14 days) after receiving the item.

If you have any questions about this policy, please feel free to contact us via e-mail at admin@OxygenEquipment.net or via telephone at (734) 961-8144.

Note: Shipping charges cannot be refunded.

Please allow us 10-14 days once we have received your return to process and credit your credit card.

Damaged or Defective Items

If your order arrives at your door damaged, broken or defective, we will either replace the broken parts if possible or ship out a new one completely at our expense.

Requests for replacement parts will be processed as quickly as possible. Please note that we are not able to express ship replacement pieces.

We work hard to make your shopping experience at OxygenEquipment.net an enjoyable one.

Credit and Return Time

Please give us some time to process your return/exchange. It takes about 10 business days for us to receive the returned or exchanged product back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail that reflects that your credit card has been credited. All refunds granted are for the purchase price of the product only and can only be issued to the credit card used at purchase.

Canceling Your Order

If you have placed an order and would like to cancel it, please call us at (734) 961-8144 within four hours of placing your order to cancel it free of any charges.

Don't worry! Even after the four hours, we will do all that we can to stop the items from being processed and/or shipped; but there is no guarantee that we will be able to stop it in time

OxygenEquipment.net Privacy Policy

We will never sell any customer's information to any third party. This is our pledge to you, our customer. Any information gathered on this site will be used only by OxygenEquipment.net.

Your privacy is our first and main concern. We understand that you want to be able to purchase Oxygen Equipment online and not have to give away your personal information to do so.

Limitations: Even though we try our best to ensure your privacy and security and always look to use the best available and tested technologies to guard and protect our web site and our customers, we face the same risks as all Internet companies.

Attention:

The contents of this site are for informational purposes only. The content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this site!

If you think you may have a medical emergency, call your doctor or 911 immediately. Reliance on any information appearing on this site is solely at your own risk.

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